Friday, September 22, 2006

Autodesk Labs

Ever wondered what Autodesk is doing between releases? Check out the Autodesk Labs site to have a sneak peek at what might be coming in the next release. The feature recognition function looks very promising.

Friday, April 07, 2006

Error 1406 During Install - A Better Solution

Autodesk has come up with a simple solution to the 1406 error that's been annoying many Autodesk customers lately.

Early in the installation of Autodesk Inventor products, some customers may experience Error 1406:

This error occurs if you have Macromedia Flash Player 8a installed on your system. Flash Player 8a was just recently released, so it is newer than version 8 that gets installed by Autodesk Inventor. You may already have version 8a without knowing.

You should uninstall Flash Player 8a before installing Autodesk Inventor. Since Autodesk Inventor automatically installs Flash Player 8 during installation; you will always have a working version of Flash Player. Future upgrades to Flash Player should not adversely affect your Autodesk Inventor environment.

Please complete the following if you encounter this error:

  1. Cancel the installation of Autodesk Inventor
  2. Close all Internet Explorer and other internet browsers
  3. Run C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe to clean all Flash 8a registries
  4. Remove Macromedia Flash Player 8 from Add/remove programs
  5. Note: Although Flash Player 8 is listed, this is really version 8a
  6. Retry installation of Autodesk Inventor

If you are not successful in completing the above steps, please contact Product Support for further assistance.

...thanks Adobe.

Tuesday, April 04, 2006

Error 1406 During Install

I've had a number of customers contact me lately about errors during new product installs and updates. The error they are receiving is 1406. Initially, Autodesk had no clue what was going on and kept directing me to the Microsoft MSDN article(link)

Seems there's a bit of a bug in the Macromedia Flash player used in the install screen of Autodesk applications. Macromedia is apparently working on it but there is no known fix yet. Two methods I have found that have fairly good results are as follows:

1. If you get a 1406 error message when installing Inventor, keep hitting 'Ignore' when installing and the install will complete. Start Inventor and if the Content Center is broken or not there at all, do a Repair install from the Add/Remove Programs screen. One customer has had success with this method.

2. The preferred method is listed below and was sent to me from Autodesk Support:

We have seen a rash of 1406 errors recently.

We have noticed that there could be a mistake in the permissions for this registry key; on the affected computers the group 'Everyone' has special permissions: they are DENIED for Read en Change.
-Administrators have full control but the 'denied' rights are higher in level, so the administrator is denied.
-Also on other similar registry keys we don't see the 'everyone, special permissions'.
If you change the permissions of the folder (for this registry key) for this user group (everyone) to 'Full Control' the problem is solved; you can click retry and the installation continues until the next error (you receive 3 errors in total).

Example of affected registry keys:

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] :@="Macromedia Flash Factory Object" and [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}] :@="FlashProp Class"

If I get a more definitive answer I will update this article.

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